We cannot accept returns on our body jewelry for obvious reasons. However, if you have a problem with any of your purchases, even body jewelry, please contact us. We will strive to provide you with excellent customer service. We want your shopping experience with us to be pleasant and bring you back!
Everything is shipped via USPS First Class Mail. Any order that exceeds the First Class weight limit will go USPS Priority Mail.
US and Canada residents will only be charged a flat $2.00 USD shipping fee for their order. All others will be charged a flat $4.00 shipping fee. That is all - NO MATTER THE SIZE OF YOUR ORDER!
Only US customers can receive USPS Delivery Confirmation.
All orders from outside of the US will receive their Customs Form Number in an e-mail upon shipment. If you do not receive this e-mail and would like the number, please e-mail us at IOTSOeCrater@comcast.net and we will forward that information to you.
Not all countries allow the import of precious metals. Therefore some precious metal jewelry items cannot be sold to certain countries. If you purchase an item that cannot be shipped to you, you will receive a refund of the purchase price of that item.